Hays
Communications & Engagement Officer
Requirements
Requires degree-level education in an appropriate discipline, experience delivering communications and engagement plans, and strong writing, stakeholder engagement, relationship-building, and project-delivery skills. Candidates should be proficient in Microsoft Office, highly organised, able to travel locally, and flexible to work outside normal hours when needed; experience with events, behaviour-change campaigns, website content management, volunteer groups, branding, or Adobe software is beneficial.
Job Description
Your new company
An exciting opportunity has arisen to join our Public Sector client as a Communications & Engagement Officer.
This is an influential communications role where you will help connect an ambitious programme with residents, community groups, partners, employees and other key stakeholders. Your work will raise awareness, encourage participation and inspire positive behavioural change.
Your new role
You will lead the development, management and delivery of a comprehensive communications and engagement strategy.
Working closely with the communications teams, you will ensure activity is coordinated, messages are consistent and communications deliver maximum impact across a complex and high-profile programme.
Your responsibilities will include:
- Developing and delivering communications and engagement plans for internal and external audiences
- Ensuring residents, community groups and key stakeholders are informed, listened to and actively involved in initiatives
- Planning and delivering engagement events, campaigns and activities across the local area
- Creating accessible and engaging content for digital and print channels
- Managing content across the organisation's website and dedicated digital platforms
- Developing and promoting the brand across multiple channels
- Supporting public campaigns designed to increase awareness and encourage behavioural change
- Developing and promoting a volunteer programme to support the team's work
- Delivering effective internal communications that equip colleagues to become ambassadors
- Building productive relationships with community organisations, partners, local groups and specialist media
- Providing communications, engagement and behaviour-change advice to multiple stakeholders
- Contributing communications and engagement expertise to the organisation's action plan
What you'll need to succeed
You will be an experienced communications and engagement professional. You will be comfortable turning complex information into clear, accessible and engaging content, you will understand how to communicate effectively with varied audiences and encourage meaningful participation.
To succeed in this Communications & Engagement Officer role, you will need:
- Degree-level education in an appropriate discipline
- Experience developing and delivering effective communications and engagement plans
- Experience writing communications or delivering stakeholder engagement activities
- A strong understanding of how to communicate with different stakeholder groups
- A track record of delivering successful projects to a high standard
- Proficiency in Microsoft Office
- Strong relationship-building, collaboration and stakeholder-management skills
- The ability to think innovatively, solve complex problems and take ownership
- Excellent organisation, prioritisation and time-management skills
- A commitment to delivering high-quality services for residents and other stakeholders
- The ability to travel to the office and other locations within the local area
- Flexibility to work outside normal hours when required
Experience of running events, delivering behaviour-change campaigns, updating website content, supporting volunteer groups or introducing new brands and concepts.
Experience using Adobe Creative Suite, Photoshop or similar software would also be beneficial, alongside knowledge of website content management systems such as Drupal or WordPress.
What you'll get in return
This role is offered on an initial 3-month temporary assignment. Full-time or part-time would be considered.
£17.85 Per Hour + Holiday Allowance
Flexible / hybrid working options are available
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to Jessica Dando now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Communications & Engagement Officer
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About Hays
At Hays, we believe that the right job can transform a person's life - and the right person can transform a business. From career‑defining opportunities to complex workforce strategies, we connect ambition with opportunity - helping people and organisations reimagine what’s possible. Every year we place over 200,000 professionals into new roles. Whether it’s a permanent role or a temporary contract, our specialist consultants provide tailored advice and market intelligence to accelerate careers, from emerging talent to executive leadership. For organisations, our expert teams build recruitment and workforce solutions shaped by real-time market insights, local expertise and the scale of a world leading specialist in white collar hiring. With operations in 30 countries, over 200 offices and 9,500 colleagues worldwide, we fill around 1,000 roles every working day. The future of work isn’t something we’re waiting for. We’re creating it every day.