Commercial Manager

Role Overview

Lucy Electric EV Infrastructure Ltd (LEEVI) is a leading manufacturer and supplier of packaged substations and LV feeder pillars into the rapidly growing EV infrastructure sector.

We are seeking an experienced and commercially driven Commercial Manager to join our Senior Leadership Team. Reporting to the General Manager, this role will work closely alongside the Sales Manager, Head of Tendering and Operations Director to drive commercial performance, margin improvement, risk management, and operational excellence across the business.

The Commercial Manager is a key leadership role within LEEVI and is responsible for commercial governance, margin performance, forecasting credibility, contractual risk management and commercial strategy across the business. The role works closely with stakeholders throughout LEEVI and across the wider Lucy Group, including Legal, Finance, Risk Management, Operations and Sales functions, to ensure commercial decisions support sustainable growth, protect profitability and align with Group policies, governance standards and commercial frameworks.

Role Scope & Authority

As a member of the LEEVI Senior Leadership Team, the Commercial Manager is responsible for establishing and maintaining the commercial governance framework that supports profitable growth, effective risk management and successful project delivery.

Specific financial delegations, contract approval authorities and sign-off limits will be formally defined and communicated following successful completion of probation and will operate within LEEVI and Lucy Group governance requirements.

The Commercial Manager Is Expected To

• Provide commercial leadership and challenge throughout the sales, tendering and contract lifecycle.
• Influence strategic business decisions through active participation in the Senior Leadership Team.
• Escalate commercial, contractual and financial risks in accordance with company and Group governance requirements.
• Lead cross-functional commercial activity involving Sales, Tendering, Operations, Finance, Engineering and Group support functions.
• Ensure commercial decisions support both short-term business objectives and long-term sustainable growth.
  
  

Key Responsibilities

• Commercial Performance & Planning
• Lead forecasting processes, ensuring robust and credible SIOP (Sales, Inventory & Operations Planning) inputs.
• Provide commercial insight and challenge to improve forecasting accuracy and business planning.
• Develop reporting and analysis to support strategic decision making and operational planning.
• Drive accountability for commercial performance across the business.
  
  

Margin, Pricing & Profitability

• Own the commercial strategy for margin improvement across the LEEVI portfolio.
• Drive a culture of margin accountability throughout the sales, tendering and operational process.
• Work closely with the central pricing team and LEEVI operations to ensure target margins are achieved and sustained.
• Support the development and implementation of effective pricing strategies.
• Challenge pricing assumptions, cost models and project-specific commercial decisions to maximise profitability.
• Use market intelligence and internal cost analysis to identify opportunities for margin improvement.
• Identify opportunities for value engineering, cost reduction and commercial optimisation.
• Provide regular reporting on margin performance, pricing effectiveness and profitability trends.
  
  

Tendering & Sales Process Optimization

• Collaborate with the Head of Tendering to ensure pricing methodologies are consistent, competitive and commercially robust.
• Ensure commercial risks and opportunities are fully considered during the tendering process.
• Drive continuous improvement in the sales order process, systems and technology to enhance efficiency and accuracy.
• Support the implementation of best-practice commercial processes and controls.
  
  

Contract, Commercial Risk & Governance

• Own the commercial governance process across bids, tenders, contracts and customer agreements.
• Lead the commercial review of customer terms and conditions, identifying areas of contractual, operational and financial risk.
• Work closely with Lucy Group Legal, Contract Risk & Compliance Management and other Group support functions to ensure consistent application of Group commercial and risk frameworks.
• Ensure contractual obligations, liabilities, warranties, payment terms, liquidated damages and other commercial exposures are appropriately assessed and managed.
• Establish clear risk mitigation plans and ensure appropriate escalation of commercial risks through agreed governance channels.
• Support negotiations with customers and supply chain partners to secure commercially advantageous outcomes while protecting profitability.
• Monitor risk exposure throughout contract execution and ensure lessons learned are embedded into future commercial activities.
• Ensure commercial risks are identified, assessed and mitigated across all contracts and orders.
  
  

Financial Control & Customer Support

• Work closely with central finance and purchase ledger teams to resolve invoicing queries, credit issues and aged debt.
• Act as a key interface between customers and internal teams to ensure timely payment and strong financial governance.
• Support effective working capital management through robust commercial controls.
• Provide commercial support in the resolution of customer disputes, claims and contract-related issues.
  
  

Customer & Market Insight

• Engage directly with customers to understand market trends, requirements and pricing expectations.
• Benchmark LEEVI's offering against competitors to maintain market competitiveness.
• Use customer, market and supply chain insights to drive continuous margin and value improvement.
• Translate market intelligence into practical commercial and strategic recommendations.
  
  

Leadership & Performance

• Act as a key member of the LEEVI Senior Leadership Team, contributing to business strategy, operational planning and performance improvement initiatives.
• Develop commercial capability and awareness across the organisation.
• Drive a culture of accountability, governance and continuous improvement.
• Establish and monitor key commercial performance indicators across margin, forecasting, risk management and working capital.
• Support the General Manager in delivering strategic growth objectives and long-term business success.
  
  

Key Performance Indicators (Indicative)

• Performance will be measured against a range of commercial and business objectives including:
• Order intake margin performance.
• Gross margin improvement.
• Forecast accuracy and SIOP effectiveness.
• Pricing performance and margin recovery.
• Commercial governance compliance.
• Contractual risk mitigation and reduction of commercial exposure.
• Working capital performance, including aged debt management.
• Reduction in commercial disputes, claims and contract deviations.
• Delivery of commercial process improvements.
• Contribution to strategic growth and profitability targets.
  
  

Key Skills & Experience

• Proven experience in a senior commercial, sales or business leadership role within a manufacturing, engineering, infrastructure or capital projects environment.
• Strong understanding of pricing strategy, margin management, contract negotiation and commercial risk.
• Experience with SIOP planning, forecasting and pipeline management.
• Experience of working within structured governance and risk management frameworks.
• Demonstrated ability to work cross-functionally with sales, operations, finance, engineering and legal stakeholders.
• Strong commercial acumen with the ability to interpret financial, operational and market data.
• Experience in tendering processes and complex contract environments.
• Excellent stakeholder management, influencing and negotiation skills.
• Experience working within a matrix organisation or wider Group structure would be advantageous.
  
  

Personal Attributes

• Strategic thinker with a hands-on, results-driven approach.
• Strong leadership presence with the ability to influence and challenge at senior levels.
• Analytical and detail-oriented with strong problem-solving skills.
• Collaborative and proactive mindset.
• Customer-focused with high commercial awareness.
• High levels of integrity, accountability and professional judgement.
• Comfortable operating in a fast-paced, growth-oriented environment while balancing commercial opportunity and risk.