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NHS Borders

NHS Borders

Clinical Governance and Quality Administrator

Melrose On-site 0-2 yrs exp Hospitals and Health Care 675 employees
Administrative SupportPatient SafetyPatient ExperienceRisk ManagementQuality Improvement

Requirements

Requires strong organizational, communication, and IT skills with a commitment to person-centred healthcare service. Candidates must have the legal right to work in the United Kingdom.

Job Description

OUR VALUES IN ACTION

Compassion Kindness Integrity Teamwork Excellence

Fixed Term for 12 Months

We have an exciting opportunity for a motivated and organised individual to join the Clinical Governance & Quality Team as a Clinical Governance & Quality Administrator. This role provides comprehensive administrative support across a range of functions including patient safety, patient experience, risk, and quality improvement. The post holder will play a key role in supporting complaints handling, adverse event processes, and governance reporting, while working collaboratively with multidisciplinary teams. This is an excellent opportunity for someone with strong organisational, communication, and IT skills who is committed to delivering a high-quality, person-centred service within a busy healthcare environment.

Whether you’re early in your career or looking to take the next step into a more senior role, NHS Borders offers a supportive environment where you can grow, influence change, and make a real impact.

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.

As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK website.

For specific types of post, if you do not have the necessary eligibility to work in the UK, it might be possible (though not guaranteed) to secure sponsorship via a UK Skilled Worker/Health & Care Worker Visa. However, this is only possible if the employer is a licenced Sponsor, and if the post does not fall below the current minimum salary threshold or ‘going rate’. Further information on these criteria can be found.

It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsoredBEFORE submitting your application form

  • PLEASE NOTE: We cannot accept late applications so please ensure your application is submitted early***

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

AI tools like ChatGPT or Copilot can be great for planning and preparing your applicationbut your answers must be your own.

  • Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
  • Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
  • Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand younot an AI tool.

Skills

Administrative SupportPatient SafetyPatient ExperienceRisk ManagementQuality ImprovementComplaints HandlingGovernance ReportingCommunication SkillsIT SkillsOrganization Skills

About NHS Borders

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