Harding+
Chanel Beauty Advisor
Requirements
Requires a strong retail background with knowledge of premium beauty products and proven sales ability. Candidates must be adaptable to high-pressure environments and capable of working on a cruise ship for up to 6 months.
Job Description
Can you utilise your expert artistry skills whilst providing customers from across the globe a welcoming, authentic and personalised service?
If so, the big question is… are you tired of life on the high street, or have you worked at sea before and want to return?
About Us
Harding is leading the way in innovative onboard cruise retailing, working closely with our cruise line partners and brand partners to ‘make every cruise better’. We stay at the forefront of retailing and consistently provide outstanding customer service, culminating in winning the Cruise Retailer of the Year award for 2022 ,2023 and 2025.
What You Will Be Doing
- Living and working on a cruise ship (you could be anywhere in the world!)
- Promotes a variety of Chanel skincare, makeup and fragrance products to guests
- Performs full makeovers while encouraging guests to try Chanel, purchase the products and use techniques showed in the demonstration
- Provides advice to guests relating to Chanel product range; according to their needs in terms of skin type, needs and preferences
- Meets and exceeds Chanel monthly sales target objectives consistently through expert and proven consultative selling skills
- Understands promotional planner and event schedule to drive Chanel product sales and guest traffic
- Develops relationships with Chanel team and cruise partner staff to execute events and drive guest traffic to store and Chanel via events
- Assists with Chanel stock control and inventory management, including stocking shelves with merchandise, receiving and storing the delivery of large amounts of stock, with an emphasis on asset protection
- Ensures that presentation of Chanel products is visually appealing and merchandised in a manner that maximizes sales, following brands guidelines
- Creating an exceptional and memorable retail experience for guests on board
- Maximising sales by promoting a quality range of beauty and fragrance products through in-store events, live makeovers and seminars
- Developing detailed and extensive knowledge of all products as well as the brand culture
- Exceeding sales targets and participating in promotional events such as seminars and presentations
- Strong retail background and knowledge of premium beauty products and fragrances (ideally Chanel or similar products)
- Excellent face to face customer service and sales ability, utilising strong communication and interpersonal skills
- Motivated and driven to achieve sales targets
- Proven ability in public speaking and showcasing luxury items
- Adaptable to change and able to work in a high-pressure environment
- A strong team player who is goal orientated
- Competitive salary and target-based commission structure
- Accommodation and meals on board
- Necessary visas and seafaring documents to work at sea
- Dedicated in-house bespoke training across sales, product and brand
- Contract role, working and living at sea for up to 6 months at a time, with a 1-2 month break at home between contracts
Your adventure starts here!
Skills
About Harding+
Harding+ is the only 100% dedicated cruise retailer, proudly partnering with 14 cruise line operators globally, across more than 80+ cruise ships either in operation or under contract. Our mission is simple: make every cruise better. We deliver unforgettable ‘wow’ shopping experiences at sea through a unique partnership approach – bringing together cruise lines, global brands, and guests – all powered by industry-leading investment in data, insight, and innovation to drive smarter decision-making. With central hubs in Bristol, Miami, and Sydney, we operate over 300 retail shops across 80+ ships, covering 17,000m² of retail space and handling 6.6 million transactions annually. Our team includes over 1,300 onboard team members and more than 270 landside employees, working together to ensure every ship’s retail offer is relevant, high-performing, and perfectly tailored. Recognised as the Cruise Retailer of the Year by the DFNI Frontier Awards in 2022 and 2023, we are proud to be the cruise industry's first-choice retail partner.