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Compass Group
Business Readiness Coordinator
Birmingham Hybrid 2-5 yrs exp Food and Beverage Services 62,233 employees
Project CoordinationUser OnboardingData ManagementMicrosoft ExcelMicrosoft Office
Requirements
Requires experience in administration or project coordination with strong attention to detail and proficiency in Microsoft Excel. Experience in transformation programmes or multi-site organisations like hospitality or retail is desirable.
Job Description
12 month Fixed term contract
Location: Birmingham/Hybrid/mobile
Business Area: Enterprise Change & Transformation
Reports to: Programme Manager
Ready to help shape the future of Compass?
We're looking for a highly organised and proactive Business Readiness Coordinator to support the rollout of a major enterprise-wide transformation programme across Compass Group UK & Ireland. Working as part of our Enterprise Change & Transformation team, you'll play a key role in ensuring colleagues are prepared, supported, and set up for success as new systems and ways of working are introduced across the business.
The Role
As a Business Readiness Coordinator, you'll work closely with Programme Managers and Change Leads to coordinate user onboarding, system access, readiness activities and first-line support throughout programme deployments and go-live periods. You'll help ensure users have the right tools, permissions, guidance and support needed to successfully adopt new operational processes.
You'll Be Responsible For
We're looking for someone who thrives in a fast-paced environment and enjoys bringing structure, organisation and support to large-scale business initiatives.
You'll Ideally Have
This is an opportunity to join one of the UK's leading food and support services businesses and be part of a high-profile transformation programme that will shape how teams work across Compass Group UK & Ireland.
You'll gain exposure to large-scale change, work with stakeholders across multiple sectors and play a critical role in helping colleagues embrace new ways of working.
If you're organised, detail-oriented and passionate about supporting change, we'd love to hear from you.
Location: Birmingham/Hybrid/mobile
Business Area: Enterprise Change & Transformation
Reports to: Programme Manager
Ready to help shape the future of Compass?
We're looking for a highly organised and proactive Business Readiness Coordinator to support the rollout of a major enterprise-wide transformation programme across Compass Group UK & Ireland. Working as part of our Enterprise Change & Transformation team, you'll play a key role in ensuring colleagues are prepared, supported, and set up for success as new systems and ways of working are introduced across the business.
The Role
As a Business Readiness Coordinator, you'll work closely with Programme Managers and Change Leads to coordinate user onboarding, system access, readiness activities and first-line support throughout programme deployments and go-live periods. You'll help ensure users have the right tools, permissions, guidance and support needed to successfully adopt new operational processes.
You'll Be Responsible For
- Coordinating user onboarding and system access across key business platforms.
- Supporting colleagues with system queries, access issues and readiness activities during rollout and hypercare periods.
- Maintaining deployment trackers, user records and programme data to ensure accuracy and compliance.
- Providing administrative support including meeting coordination, minutes, documentation and presentation preparation.
- Supporting the distribution of training materials, user guides and communications to ensure successful adoption of new ways of working.
We're looking for someone who thrives in a fast-paced environment and enjoys bringing structure, organisation and support to large-scale business initiatives.
You'll Ideally Have
- Experience in administration, project coordination, business support or programme delivery.
- Strong attention to detail and confidence managing large volumes of data.
- Excellent Microsoft Office skills, particularly Excel, along with experience using project tracking tools.
- Outstanding organisational and communication skills.
- A customer-focused approach with the ability to support and guide users through change.
- Supporting transformation, change or technology programmes.
- User access management or basic IT support processes.
- Experience within hospitality, retail, contract catering or multi-site organisations.
- Supporting training, onboarding or user adoption activities.
This is an opportunity to join one of the UK's leading food and support services businesses and be part of a high-profile transformation programme that will shape how teams work across Compass Group UK & Ireland.
You'll gain exposure to large-scale change, work with stakeholders across multiple sectors and play a critical role in helping colleagues embrace new ways of working.
If you're organised, detail-oriented and passionate about supporting change, we'd love to hear from you.
Skills
Project CoordinationUser OnboardingData ManagementMicrosoft ExcelMicrosoft OfficeStakeholder CommunicationChange ManagementAdministrative SupportUser Access ManagementDocumentationPresentation PreparationCustomer Focus
About Compass Group
Compass Group is a global leader in food services operating in over 25 countries with around 590,000 employees worldwide and generating underlying revenues of over $46 billion for the 2025 fiscal year. Our vision is to be a world-class provider of contract food services and support services, renowned for our great people, our great service, and our great results.
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