Referment
Business Operations (FD0E604)
Requirements
Candidates should have four to six years of end-to-end process ownership in consulting, startup operations, or a similarly demanding role, and experience building a system, function, or product. They should be sharp, precise, low-ego, and already have the right to work in the UK; sponsorship may be possible after successful probation.
Job Description
Referment is working with a small, well-funded London startup building real-time speech translation for real-world conversations. They're right at the start of the journey and need a sharp generalist to build the operational backbone of an eight-person company.
You'll join the business side of the company, working directly with the Chief of Staff. Your starting point is operations: the systems, suppliers, office, onboarding and registers that keep a small company running properly — and the processes nobody has written down yet. The scope is yours to grow: as the company does, you'll own operations outright, with the team and tools to run it. They'd rather hire someone sharp and let the scope follow their strengths than write a narrow job and hope it fits.
Examples Of What You'll Do
- Operations: the office, equipment, suppliers, insurance, tools and subscriptions, onboarding and offboarding — if it's done twice, turn it into a system
- Processes and registers: keep how the company works written down and current (contracts, obligations, decisions, policies), so a second person could run any process
- Projects: own a defined project from brief to done, such as setting up a new entity process, a benefits review, or the operating cadence for a new team
- Decision support: pull the numbers, write the one-page brief, and give the leadership a clear recommendation
- Sharp and fast: you get to the point, hold a problem in your head, and explain it simply to someone who hasn't read the documents
- A builder: you've built something — a system, a function or a product — rather than only maintained one
- Precise: you notice the missing receipt, the wrong date, the step nobody documented
- Low ego: you're there to make the company work, and you change your mind when the reasoning is sound
- Four to six years running processes end to end in consulting, a startup operations role, or something equally demanding
- Existing right to work in the UK (sponsorship possible after a successful probation)
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About Referment
Great people know great people. Referment is a recruitment company built around a simple idea: the best insight into someone's ability often comes from people who have actually worked with them. Since 2016, we've built relationships across some of the world's leading funds, financial services businesses and fast-growing companies. Every search adds to that intelligence. Conversations become relationships. Relationships create referrals. Referrals introduce us to more great people. And our technology helps us retain what we learn, nurture those relationships and recognise when the right person and the right opportunity come together. We combine three things: • Relationships and referrals built over a decade • Experienced recruitment judgement and focused market research • Technology that makes our accumulated knowledge and network scalable People create the intelligence. Technology makes it scalable. The result is recruitment that doesn't start from zero every time a vacancy appears. If you're hiring and want to know who is worth speaking to, talk to Referment.