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Synechron
Synechron

Business Analyst

Glasgow On-site 2-5 yrs exp Technology, Information and Internet 14,739 employees
Requirements ElicitationBusiness Process AnalysisRequirements DocumentationStakeholder ManagementWorkshop Facilitation

Requirements

The role seeks a Business Analyst with experience in financial services or another regulated industry, strong requirements and process-analysis skills, and familiarity with Agile, Waterfall, or hybrid delivery and the software development lifecycle. Candidates should have experience supporting user acceptance testing and defect management, along with strong communication and stakeholder-management skills; capital markets experience, Jira or Azure DevOps, process-modeling tools, SQL, and a BCS or IIBA certification are desirable.

Job Description

About Company:


Synechron is a global technology consulting firm that helps leading organizations accelerate digital transformation through innovation, expertise, and agility. With more than 16,500 professionals across around 60 offices in over 20 countries, we combine deep industry knowledge with advanced capabilities in AI, cloud, cybersecurity, and data engineering. Our regional teams, supported by strategic delivery centers, provide scalable, cost-efficient solutions tailored to local markets. Through our award-winning Synechron FinLabs accelerators and strategic partnerships with AWS, Microsoft, Databricks, Salesforce, and ServiceNow, we enable clients to innovate fast and lead with confidence. For more information on the company, please visit our website or LinkedIn community.


Diversity, Equity, and Inclusion:


Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and an affirmative-action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.


Job Description:


This is an excellent opportunity to work on high-profile business and technology transformation initiatives within a fast-paced, regulated environment. You will collaborate with business stakeholders, technology teams, product owners, and project managers to define requirements and support the delivery of effective solutions.


Key Responsibilities:


  • Gather, analyse, and document business and functional requirements.
  • Work with stakeholders to understand business objectives, processes, and challenges.
  • Produce requirements documents, user stories, process maps, functional specifications, and acceptance criteria.
  • Facilitate workshops and stakeholder discussions.
  • Analyse current and future-state processes and identify improvement opportunities.
  • Collaborate with delivery, development, testing, architecture, and product teams.
  • Support backlog management and requirements prioritisation.
  • Assist with solution design, user acceptance testing, implementation, and defect resolution.
  • Maintain requirements traceability throughout the project lifecycle.
  • Prepare project updates and documentation for key stakeholders.
  • Ensure delivered solutions align with business, risk, control, and regulatory requirements.


About You

You will ideally have:


  • Proven experience as a Business Analyst within financial services, banking, investment management, or another regulated industry.
  • Strong experience in requirements elicitation, business process analysis, and documentation.
  • Experience working within Agile, Waterfall, or hybrid delivery environments.
  • A good understanding of the software development lifecycle.
  • Experience supporting user acceptance testing and defect management.
  • Excellent communication, stakeholder management, and problem-solving skills.
  • The ability to manage multiple priorities and work effectively to deadlines.


Desirable Experience:


  • Background in capital markets, banking operations, risk, compliance, or investment-related projects.
  • Experience using Jira, Azure DevOps, or similar Agile delivery tools.
  • Familiarity with process-modelling tools such as Visio or Lucidchart.
  • Knowledge of SQL, data analysis, APIs, or system integrations.
  • Business Analysis certification, such as BCS or IIBA.

Skills

Requirements ElicitationBusiness Process AnalysisRequirements DocumentationStakeholder ManagementWorkshop FacilitationProcess MappingAgile DeliveryWaterfall DeliverySoftware Development LifecycleBacklog ManagementUser Acceptance TestingDefect ManagementRequirements TraceabilitySQLData AnalysisAPI and System Integration

About Synechron

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our Synechron Labs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,000+, and has 55 offices in 20 countries within key global markets. For more information on the company, please visit our website:www.synechron.com.

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