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Ramsay Health Care UK

Ramsay Health Care UK

Bank Admin/Bookings Assistant

Torquay On-site 0-2 yrs exp Hospitals and Health Care 1,387 employees
AdministrationReceptionMicrosoft WordMicrosoft OutlookCustomer Service

Requirements

Candidates must have GCSEs in Maths and English and be proficient in Microsoft Office. Previous experience with Electronic Patient Record systems and strong customer service skills are highly valued.

Job Description

Job Advert

Bank Administration Assistant

Mount Stuart Hospital – Bank Hours

The role

We are looking for an experienced Administrator/Receptionist to join our Administration team. This post is for a Bank Administration/Bookings Assistant where you will be called in to work as and when the business needs, there could be very busy or quieter times. You will work with delivering exceptional standards of administration support across the variety of admin departments within the Hospital.

This is an extremely busy role liaising with patients, Consultants and all hospital departments. We need an individual with a professional approach, excellent verbal communication skills, initiative, the ability to work within a team and adaptable. You must be computer literate – experience with Word and Outlook being essential. Previous use of an Electronic Patient Record system would be an advantage.

Where you’ll be based

Mount Stuart Hospital is one of Devon's leading private hospitals with an excellent reputation for delivering high quality healthcare treatments and services. The hospital opened in 1984 and has 26 bedrooms all with en suite facilities to ensure complete privacy.

What You Will Bring With You


  • Maths/English to GCSE level or equivalent
  • Proven organisational and communication skills at all levels, both written and oral.
  • Proficient in the use of Microsoft Office including databases
  • Ability to communicate effectively with colleagues and consultants on a day to day basis applying appropriate methods and interpersonal skills
  • Positive, willing attitude
  • Self-motivated and possess strong organisational, interpersonal and above all customer service skills.


What We Give Back To You


  • Competitive hourly rates plus enhancements
  • Free DBS
  • Contributory pension scheme
  • Excellent training and development opportunities
  • Free parking and subsidised staff restaurant (subject to site facilities)
  • Free uniform
  • Access to Blue Light Card


About Us

Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.

We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.

We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success.

We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’.

We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check.

We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process. Mount Stuart Hospital is committed to quality, equality and opportunity for all.

We care. It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. “The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.

We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.

We are committed to safeguarding and promoting the welfare of adults, children and young people at risk. We expect all employees to share this commitment and behave in a way that supports it. All successful candidates will be provided with safeguarding training appropriate to their role.

Education

High School

Skills

AdministrationReceptionMicrosoft WordMicrosoft OutlookCustomer ServiceVerbal CommunicationWritten CommunicationOrganisational SkillsElectronic Patient Record systemsDatabase ManagementInterpersonal SkillsTime Management

About Ramsay Health Care UK

Ramsay Health Care was established in 1964 and has grown to become a global hospital group operating over 100 hospitals and day surgery facilities across Australia, the United Kingdom, Indonesia and France. Ramsay Health Care is well-respected in the health care industry for operating quality private hospitals and for its excellent record in hospital management and patient care. These features help to attract leading health care practitioners to work in our facilities. Ramsay Health Care UK is one of the leading providers of independent hospital services in England, with a network of 34 acute hospitals, 3 Sterile Service Hubs and a retirement village. These provide a wide and comprehensive range of specialised and efficient clinical specialties from orthopaedics and general surgery, to cardiac surgery and Eye Surgery. Recognised by all major medical insurers, Ramsay offers fast, convenient, effective and high quality treatment for all patients, whether medically insured, self-pay, or from the increasing number referred by the NHS. Ramsay Health Care has launched a unique service for private patients, Premium Care. This is available to all patients using private medical insurance or funding their own treatment and aims to set the standard for private healthcare. It offers the highest standards of clinical care combined with superior hotel services and the flexibility of a personal service tailored to your needs. To see our privacy policy for social media and other channels, please see the following link: https://www.ramsayhealth.co.uk/system-pages/privacy-policy