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University Hospitals Birmingham NHS Foundation Trust
University Hospitals Birmingham NHS Foundation Trust

Band 7 Operational Manager

West Midlands On-site 5-10 yrs exp Hospitals and Health Care 5,571 employees£49k – £57k / year
Operational ManagementPerformance MonitoringCapacity And Demand PlanningRisk ManagementService Improvement

Requirements

Requires a good general education with GCSEs, and preferably a degree or professional management qualification. Candidates must have previous NHS experience, line management skills, and knowledge of waiting list and PAS systems.

Job Description

Job Summary

An exciting opportunity has arisen for two highly motivated and enthusiastic Operational Managers to join University Hospitals Birmingham NHS Foundation Trust on a permanent basis.

We Are Recruiting For

  • One Operational Manager within Clinical Delivery Group CDG 9A (Surgical Speciality) - Major Trauma Services and Hands
  • One Operational Manager within Clinical Delivery Group CDG 10B -- Haematology

Please confirm which role you are applying for in your supporting statement.

These roles offer an excellent opportunity for ambitious NHS managers looking to develop their operational leadership skills within large, complex and dynamic clinical services.

Working closely with General Managers, Clinical Service Leads, Consultant teams and multidisciplinary colleagues, you will be responsible for the day-to-day operational management of your designated services, ensuring the delivery of safe, effective and patient-centred care whilst supporting the achievement of Trust objectives and national performance standards.

The post holders will play a key role in delivering operational performance across a range of targets, including Referral to Treatment (RTT), Cancer Standards, diagnostic pathways, waiting list management, Theatres and service productivity. You will lead on performance monitoring, capacity and demand planning, risk management and service improvement initiatives, ensuring that patients receive timely access to high-quality care.

Main Duties, Tasks & Skills Required

Working closely with General Managers, Clinical Service Leads, Consultant teams and multidisciplinary colleagues, you will be responsible for the day-to-day operational management of your designated services, ensuring the delivery of safe, effective and patient-centred care.

The post holders will play a key role in delivering operational performance across a range of targets, including Referral to Treatment (RTT), Cancer Standards, diagnostic pathways, waiting list management, Theatres and service productivity. You will lead on performance monitoring, capacity and demand planning, risk management and service improvement initiatives, ensuring that patients receive timely access to high-quality care.

You will contribute to strategic planning and operational delivery, working collaboratively with clinical and corporate colleagues to develop and improve services. You will be expected to analyse complex performance information, identify emerging risks and opportunities, and implement improvement plans that support both patient outcomes and organisational objectives.

About Us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Job Description

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person specification

Qualifications

Essential

Good general level of education including core subjects at GCSE grades A -- C or equivalent

Desirable

Degree or equivalent professional Management qualification

Further management training and/or relevant managerial experience to post graduate diploma level

Experience

Essential

Previous experience of working to NHS key performance and national standards

Experience in handling confidential information

Experience with dealing with patients, relatives and the general public

Previous line management experience of staff

Working Knowledge of waiting list systems

Knowledge of NHS and aims of its structure

Knowledge of medical staffing issues

Knowledge of all the PAS systems

Desirable

Experience of working to NHS key performance and national standards within Respiratory Medicine

Experience in managing in-patient and outpatient waiting lists and designing and implementing mitigating actions as required

Additional Criteria

Essential

Reliable

Punctual

Desirable

Prepared with reasonable notice to work outside of core hours, including weekends, for which time in lieu will be given

Prepared to cross sites at short notice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

For Help With Your Application, Contact

Rohet Paul

rohet.paul@uhb.nhs.uk

01213717896

Pay scheme

Agenda for Change

Band

Band 7

Salary

£49387.00 to £56515.00 Yearly

Contract

Permanent

Working pattern

Full-Time, Flexible Working

Reference number

304-1102908

Job locations

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH

Attachments

Job Description

JD and PS - Band 7 Operations Manager_Rohet Paul.pdf – 469KB Opens in a new window

Education

High SchoolBachelor DegreeProfessional CertificatePostgraduate Degree

Skills

Operational ManagementPerformance MonitoringCapacity And Demand PlanningRisk ManagementService ImprovementWaiting List ManagementStrategic PlanningData AnalysisLine ManagementPatient-Centred CareNHS Performance StandardsStakeholder Management

About University Hospitals Birmingham NHS Foundation Trust

University Hospitals Birmingham NHS Foundation Trust (UHB) is one of the largest teaching hospital trusts in England, serving a regional, national and international population. It includes Birmingham Heartlands Hospital, the Queen Elizabeth Hospital Birmingham, Solihull Hospital and Community Services, Good Hope Hospital in Sutton Coldfield and Birmingham Chest Clinic. We also run a number of smaller satellite units, allowing people to be treated as close to home as possible. We see and treat more than 2.2 million people every year across our sites and our hospitals deliver more babies than anywhere else in Europe. We are a regional centre for cancer, trauma, renal dialysis, burns and plastics, HIV and AIDS, as well as respiratory conditions like cystic fibrosis. We also have expertise in premature baby care, bone marrow transplants and thoracic surgery and have the largest solid organ transplantation programme in Europe. We provide a series of highly specialist cardiac, liver and neurosurgery services to patients from across the UK. We are world-renowned for our trauma care and have developed pioneering surgical techniques in the management of ballistic and blast injuries, including bespoke surgical solutions for previously unseen injuries. As a result of its clinical expertise in treating trauma patients and military casualties, the QEHB has been designated both a Level 1 Trauma Centre and host of the UK’s only £20m National Institute for Health Research (NIHR) Surgical Reconstruction and Microbiology Research Centre (SRMRC). We have over 24,000 members of staff and we are committed to investing in their development and their health and wellbeing. UHB is a Stonewall Diversity Champion and aims to achieve positive change for LGBTQ+ people by creating an inclusive, inspiring and equal environment for both staff and service users.

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