Hays
Assistant Housing Officer
Requirements
Previous experience in a housing association or social housing environment and knowledge of housing management legislation and best practice are required. Strong communication and customer service skills, effective caseload and workload management, and confidence using housing management systems and Microsoft Office are sought; a full UK driving licence is desirable but not essential.
Job Description
Your new company
We are recruiting for an Assistant Housing Officer to join a well-established Housing Association based in Glasgow on a temporary contract running until August 2027.Working as part of a busy Housing Management team, you will support the delivery of high-quality housing services to tenants and residents, helping to maintain sustainable tenancies and vibrant communities.
Your new role
- Supporting tenancy management and tenancy sustainment activities
- Assisting with rent arrears prevention and income maximisation
- Carrying out estate inspections and property visits
- Responding to tenant enquiries and providing housing advice and guidance
- Supporting the management of anti-social behaviour and neighbourhood issues
- Maintaining accurate housing management records and case notes
- Liaising with internal departments and external agencies to achieve positive outcomes for tenants
What you'll need to succeed
- Previous experience working within a Housing Association or social housing environment
- Knowledge of housing management legislation and best practice
- Strong communication and customer service skills
- Ability to manage a varied caseload and prioritise workload effectively
- Confident using housing management systems and Microsoft Office applications
- A full UK driving licence is desirable but not essential
What you'll get in return
- Long-term temporary contract until August 2027
- Opportunity to gain experience within a respected social housing organisation
- Supportive and collaborative team environment
- Competitive hourly rate
- Immediate start
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Previous experience working within a Housing Association or social housing environment
Knowledge of housing management legislation and best practice
Strong communication and customer service skills
Ability to manage a varied caseload and prioritise workload effectively
Confident using housing management systems and Microsoft Office applications
Full UK driving licence is desirable but not essential
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Skills
About Hays
At Hays, we believe that the right job can transform a person's life - and the right person can transform a business. From career‑defining opportunities to complex workforce strategies, we connect ambition with opportunity - helping people and organisations reimagine what’s possible. Every year we place over 200,000 professionals into new roles. Whether it’s a permanent role or a temporary contract, our specialist consultants provide tailored advice and market intelligence to accelerate careers, from emerging talent to executive leadership. For organisations, our expert teams build recruitment and workforce solutions shaped by real-time market insights, local expertise and the scale of a world leading specialist in white collar hiring. With operations in 30 countries, over 200 offices and 9,500 colleagues worldwide, we fill around 1,000 roles every working day. The future of work isn’t something we’re waiting for. We’re creating it every day.