Requirements
Candidates must have a university degree in engineering or a related field and at least 7 years of experience in managed services or product management. Strong technical understanding of network operations, AI, and automation, combined with excellent communication and commercial skills, is required.
Job Description
Grow with us
The AI Services Portfolio Director is responsible for the AI based Value Pack section of the Network Managed Services Portfolio (MSN), defining and evolving add-on service bundles that enhance base Network and Field Operations services. The position focuses on monetizing the Ericsson Managed Services operating model (EOE), including autonomous network operations (ANO) and other capabilities through differentiated, scalable AI based offerings.
Role Responsibilities
- Own and maintain the MSN Value Pack portfolio, including definition of add-on service bundles, value propositions and commercial constructs on top of base Network and Field Operations services.
- Identify and develop new AI based Value Packs that monetize EOE and ANO capabilities.
- Ensure Value Pack offerings are clearly positioned, standardized and easy to sell and deliver across different geographic market areas.
- Collaborate with internal stakeholders in Capabilities Development, AI Innovation, Security and Delivery to ensure AI based Value Packs are technically feasible and aligned with platform and security strategies.
- Support Sales and contract delivery leaders with Value Pack content, positioning, business cases and sales enablement material.
- Contribute to marketing campaigns, communications and industry events.
Join our Team
Role Authority
- Propose new AI based Value Packs and changes to existing ones in line with MSN governance.
- Access necessary technical, operational and commercial information to design and manage Value Packs.
- Initiate and drive cross-functional development work for new AI based Value Pack offerings.
Required, Skills, Experience and Qualifications
- Education – University degree in engineering or equivalent.
- Experience – Typically 7+ years in managed services, product/portfolio management or solution design, ideally with exposure to analytics, automation, AI or optimization solutions.
- Skills – Strong technical and operational understanding of network and field operations; service design; business and commercial acumen. Proven ability to translate technology into commercial offerings. Excellent communications skills including at industry events and with industry executives and analysts.
Preferred Skills and Experience
- A good demonstrated working knowledge of cloud and AI technologies
- Telecoms industry background
- Adept at using AI for workplace productivity
Behaviours and Competencies
- Structured thinking and ability to influence change
- Strong collaboration and leading by example
- Customer and value focused
- Integrity and resilience
- Able to bridge technical and commercial perspectives
- Innovative and entrepreneurial
- Risk awareness, strong stakeholder management, ability to work with customers and regulators on sensitive topics.
Why join Ericsson?At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: United Kingdom (GB) || Reading
Req ID: 790445