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National Highways

Administration Team Leader - FTC

Manchester Hybrid 2-5 yrs exp£36k – £40k / year
Team LeadershipLine ManagementAdministrative SupportProject CoordinationInformation Management

Requirements

Candidates should have experience in an office-based team support role, strong communication skills, and the ability to assess information, challenge data, and make sound recommendations. They should be proficient with Microsoft Office tools and have experience delivering professional events and applying lessons learned.

Job Description

About the role.  

National Highways have an excellent opportunity for an Administration Team Leader to join our team in Major Projects. The Administration Team Leader will provide administrative and organisational support to Project Teams and/or Programme Manager to implement and embed new ways of working to improve the delivery of investment on schemes across Large Renewal projects. 

Please note this role is a 12-Month Fixed Term position and can be based from our Manchester, Leeds or Birmingham office. Travel to other regional or site offices may also be required.  

  • Provide line management, leadership and development for a team, building capability, skills and resilience while delivering proactive and flexible support that enables successful delivery to cost, time and quality requirements
  • Lead and enable effective information management including the maintenance of high-quality project products and records in accordance with National Highways Policies and Procedures and legal requirements.
  • Encourage creativity and innovation within the team to embed a culture of continuous improvement seeking to add value to the team’s activities and outputs so that customers’ and stakeholders’ expectations are not just met but exceeded.
  • Maintain effective and collaborative working relationships both within the Directorate and across the organisation to support the effective implementation of specific corporate activities and ensure that short-term projects deliver best value and maximise benefits to customers. 
  • Responsible for managing a number of projects which require working to tight deadlines and delivering at pace, including project plans, risk registers, action logs, benefits registers, and stakeholder engagement plans.
  • Effectively monitor and coordinate the flow of information into group inboxes, ensuring that all requests are actioned appropriately within given timescales. 

About you.  

  • Excellent understanding of effective communications, including drafting communications for a range of audiences and media.  
  • Competent user of Microsoft office, including Word, PowerPoint (including transferring to videos with music), Excel (including pivot tables and graphs), Outlook, MS Teams for Business. 
  • Ability with compiling and assessing information from a range of different sources, challenge data, draw well-reasoned conclusions and present robust recommendations. 
  • Experience of delivering high quality, professional and purposeful events, demonstrating where lessons learnt have been built into future events.  
  • Experience of working in a Team support role within an office environment. 

About us.  

Here at National Highways, we manage and improve England’s motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership.  

Major Projects are responsible for major enhancements to our road network. We make roads safer, journeys more reliable and unlock economic growth.  At the same time, we seek out ways to create opportunities for sustainable travel, help nature to thrive and support our journey to net zero carbon.  

Our team work closely with the supply chain to design and construct road projects, as well as develop a pipeline of possible projects as we look to the future. ​​​​​​Our skills span many areas from customer experts, land and property advisers to project management. We understand the potential that our road schemes can bring.   

External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy.  

We are committed to creating a diverse environment and welcome applicants from all backgrounds.  


Why you should join us

At National Highways we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this. We’re proud that as an organisation we are continually striving to do better and actively encourage and support our colleagues to do the same with their careers. 

So, if you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it – then you’ll be a great fit for our organisation.

A connected and sustainable working approach has been adopted across National Highways. For some roles, this means being able to work in a hybrid way spending up to 60% of time working from a remote location such as home.

We offer many different ways to work flexibly and we’re open to discuss part-time working, job shares, and flexible start and finish times. 

Please wait until the interview stage before asking us about flexibility, and we will explore what is possible.

 

Our benefits package

  • Our total reward package includes basic salary, the potential for a performance related bonus
  • Contributory pension scheme with employer contribution of up to 10%
  • Annual Leave starting at 26 days (plus Bank Holidays) rising by 1 day each year up to 31 days (plus Bank Holidays)
  • Flexible hours and an approach driven by connected and sustainable working which includes hybrid working
  • Life assurance of 4 times annual salary
  • Health and wellbeing support, including an Employee Assistance Programme, available 24/7 365 days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines
  • A cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel
  • Significant investment in your career development, through learning and development, talent management, coaching, mentoring and on job experience

 

And we are

  • Family friendly with enhanced maternity leave and pay, paternity leave (15 days), shared parental leave, adoption leave. Plus access to financial support for holiday play schemes and paid special leave (up to 5 days pa), eg for caring responsibilities
  • Money friendly with access to a discounts platform including over 3000 discounts for supermarkets, eating out, leisure, holidays. Alongside a financial wellbeing programme
  • Community friendly – offering paid leave to volunteer, 3 days basic/year

If you are successful, it is key to know all offers of employment are subject to satisfactory completion of our pre-employment checks which include:       

  • Right to work check
  • 3 year employment history references
  • DBS criminal record check
  • Social media and adverse journalism check
  • Driving licence check (if applicable)
  • Fit to work questionnaire (for all), followed by a medical check (if applicable)
  • Qualifications and/or professional membership check (if applicable)

 

And finally 

We reserve the right to close before the advertisement expires.


Skills

Team LeadershipLine ManagementAdministrative SupportProject CoordinationInformation ManagementRecords ManagementWritten CommunicationMicrosoft WordMicrosoft PowerPointMicrosoft ExcelMicrosoft OutlookMicrosoft TeamsData AnalysisRisk ManagementStakeholder EngagementEvent Management