2 x French Speaking Account Managers

2 X French Speaking Account Managers

# Early CX / CS Career upstep. # Start September # £50k+ # Visa Required # London Office # Training & Induction in USA

We have found 2 x French language Account Managers to work with our client’s existing customer base in Europe. We now need an additional two.This is a full-time entry-level position that offers French-speaking individuals an opportunity to apply their skills in a dynamic work environment while developing well-rounded competencies across key products and services.

You'll need to be a self-starter, work effectively as part of a team, and be willing to support day-to-day operations in a rapidly growing organisation. You'll be a critical link between customers, sales, business development, and management.

The Job:

• Proactively service and support French speaking clients

• Field incoming calls, handle contractor customer inquiries and troubleshoot problems

• Handle client account management functions, including invoicing and collections

• Proactively analyse customer service processes and bring forth ideas for continuous improvement

• Research and develop various resources and reference documents for French speaking clients

• Support and participate in the organisation’s Continuous Improvement Program

The Successful Person will have:

UK residency

• Bachelor’s degree from an accredited university

• Proficient computer skills in programs, i.e., Word, Excel, and PowerPoint

• Demonstrated personal initiative

• Proficient presentation skills

• Solid analytical and problem-solving ability

• 1 - 3 yrs customer service experience

• Desire to assume increasing levels of leadership responsibility

• Ability to work on multiple tasks simultaneously

• Excellent verbal and written communication skills

• Strong organisational skills and attention to detail

• Ability to work well in a fast-paced environment

Language requirements:

Native-level French language

Business-level English

Salary: £47,000 – £52,000

Location: [G. London] City of London

Job type: Permanent - Office Based