Senior Facilities Manager
Requirements
Candidates should be NEBOSH qualified with proven experience in facilities management across multi-site portfolios. Strong project delivery, contractor management experience, and the ability to communicate effectively with stakeholders are essential.
Job Description
Salary: Up to £72,500 pa depending on experience
Grade: Pay Band 3
Contract type: TfL Reference: 4815
Team: Places AM - Systems & Operations Directorate: Chief Customer & Strategy Officer
Contract details: Permanent Location: Victoria / Hybrid
Application closing date: Sunday 12th July at 23:59
All offers of employment are subject to satisfactory right‑to‑work checks, and candidates must be able to demonstrate their legal right to work in the UK. In certain circumstances, TfL may be able to sponsor Skilled Worker visas for roles and individuals that meet the required eligibility criteria, including those covered by transitional rules. Further details can be found here: Our response to visa sponsorship changes.
Hybrid working within this role enables a balance of 60:40 per cent of time split between the office and home over a 2 week period. Hybrid working arrangements can evolve subject to business requirements.
Ready to come and work client side for a growing commercial property business with £1.5bn of assets across London and ambitions to double its income over the next 10 years?
Do you want to work for a business who is developing strong partnerships to realise a greener, more sustainable city through its properties, customers and people? Then come and work for Places for London.
A rare opportunity has arisen in Asset Management for a progressive and driven individual with a desire to make a difference. The Senior Facilities Manager is responsible for oversight of facility management services across the commercial estate, ensuring premises are well maintained in line with statutory and contractual obligations and TfL guidelines, creating safe, compliant environments where tenant businesses can thrive.
The Role
- Lead FM delivery across a £1.5bn mixed-use London portfolio (3,500+ units, 2,600 agreements, £90m income)
- Ensure assets are safe, compliant, and high-performing, driving H&S and statutory standards
- Deliver maintenance programmes aligned to budgets, ESG goals, and asset value
- Build strong stakeholder and supply chain relationships to deliver a seamless service
- Use data and CAFM systems to drive performance and continuous improvement
- Lead a team while managing budgets, projects, sustainability, and emergency response
- NEBOSH qualified with strong knowledge of H&S and statutory compliance in the built environment
- Proven experience in facilities management across multi-site portfolios, with a commercial, customer-focused approach
- Strong project delivery and contractor management experience, including consultants and supply chain
- Financially astute, with experience managing budgets and service charge environments
- A confident communicator, able to build relationships and influence stakeholders at all levels
- An effective leader with experience managing and developing teams
- Highly organised, able to prioritise, problem-solve, and deliver to SLAs
- Desirable: Relevant degree and/or professional membership (e.g. RICS)
- Please apply using your CV
- Think carefully about the skills, knowledge and experience in the advert and cover this in your CV
- PDF format preferred and do not include any photographs or images
We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair.
Benefits
In Return For Your Commitment And Expertise, You Will Enjoy Excellent Benefits And Scope To Grow. Rewards Vary According To The Level Of Role But Mostly Include The Below:
- Final salary pension scheme
- Free travel for you on the TfL network
- Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home
- 30 days annual leave plus public and bank holidays
- TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow
- Private healthcare discounted scheme (optional)
- Tax-efficient cycle-to-work programme
- Retail, health, leisure and travel offers
- Discounted Eurostar travel
At Transport for London, safety, trust and fairness sit at the heart of how we recruit. Our Vetting Charter (https://tfl.gov.uk/corporate/careers/our-vetting-process) explains the checks we carry out before you join us, helping ensure we create a safe, inclusive and reliable network for everyone who depends on our services. We simply ask that the information you provide is honest and accurate so we can progress your application smoothly. If something doesn’t match or can’t be verified, we may not be able to move forward with your application, but we’ll always treat you with transparency, respect, and clear communication throughout.
Education
Skills
About Transport for London
Every day, we help millions of people to make journeys across London: By Tube, bus, tram, car, bike – and more. People don’t associate us with journeys by river, on foot or via the air, but we help with that, too. Getting people to where they need to go has been our business for over 100 years, and it shows. We’re leaders in our field, and no other city’s transport system is quite as recognisable: Red buses, black taxis, Tube trains and roundels have become icons in their own right. Our main job is to keep the city moving, working and growing but to do that, we have to listen. Constant improvements across the network are fuelled by feedback and comments from customers, as well as work within communities, representative groups, businesses and other London transport stakeholders. But our progress also depends on technology and data. With the future at our fingertips, we’ve already used it to revolutionise travel payments (think Oyster and contactless payment cards), and improved travel information. Tech and data is essential, not just to our future, but to others’: third parties use our data to power apps and services vital to customer journeys. So what’s next? As well as continuing to deliver Mayor of London, Sadiq Khan’s strategy and commitments on transport, our programme of capital investments is still one of the largest. We launched the Elizabeth line, we’re modernising services and stations and making travel safer for all.
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