Senior Engineering Manager, Global Bank

About the team

The Global Bank engineering organisation is responsible for the financial infrastructure that powers SumUp's banking products across multiple markets — and this role sits at the heart of it. As a Senior Engineering Manager, you'll provide leadership across a critical product area and cross-cutting initiatives, ensuring engineering delivery is resilient, scalable, and aligned with regulatory requirements. What makes this opportunity genuinely exciting is that you won't just be stepping into an existing structure — you'll be the first Senior EM based in London, with the mandate to build a team around you and grow a meaningful engineering presence in one of the world's strongest tech talent markets.

🤓Learn more about the Global Bank at SumUp

What you'll do

• Lead and develop a group of Engineering Managers, supporting their growth through coaching, skip-levels, and performance conversations, while also directly managing a small squad of engineers in London
• Own one or more strategic engineering initiatives within the Global Bank — defining scope, aligning with product leadership, and driving delivery across squads and tribes
• Establish and uplift tribe-wide engineering practices across areas such as observability, incident response, security, or AI workflows, setting standards that go beyond a single squad
• Act as a senior escalation point for production incidents and complex cross-squad technical challenges, driving resolution and follow-through
• Partner closely with InfoSec, Risk, Compliance, and Internal Audit to ensure engineering practices meet regulatory requirements and are audit-ready
• Serve as a bar raiser in hiring panels and talent reviews, helping to maintain a consistent and high standard of engineering across the tribe

You'll be great for this role if …

• Proven track record of managing Engineering Managers, with experience in coaching, performance management, and talent reviews in a complex, multi-squad environment
• Strong technical background in backend or full-stack engineering, with enough hands-on depth to earn credibility with engineers and contribute meaningfully to technical decisions
• Experience owning cross-functional or cross-tribe initiatives that shaped technology direction at an organisational level
• Ability to operate effectively in ambiguity, communicate clearly across technical and non-technical audiences, and guide teams through shifting priorities with confidence
• Comfort navigating regulated environments — whether financial services, healthtech, or similar — where compliance and audit readiness are part of the day-to-day

Why you should join SumUp

• 🌎 Opportunity to work with a truly global, multicultural team from our central office location - this involves an office-first setup
• 🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced
• 🚀 Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp's future success
• 🏖 Generous time off: enjoy 28 days of paid leave, plus bank holidays and special leaves
• 📚 A dedicated annual L&D budget for attending conferences and/or advancing your career through further education
• 🏥 Health matters: private health insurance, including optical and dental
• 🚗 Life made easier: salary-sacrifice commuter benefits via Gogeta
• 💼 Financial security: retirement scheme (SumUp matches 7% when you contribute 5%)
• 🛡 Peace of mind: life insurance from MetLife for 2× your salary
• 🌴 Break4me: 1-month sabbatical after 3 years of service
• 🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team
• 🌍 We support Visa sponsorship for this role