Jack & Jill
People Ops / Office Manager at a16z-backed $50M+ global marketplace
Requirements
The ideal candidate should have 1-5 years of experience in People Ops or office management and be an AI-native professional. They should thrive in a high-performance environment and possess a strong instinct for creating a great workspace culture.
Job Description
She will pick the best candidates from Jack's network.
The next step is to speak to Jack.
===
Job Title
People Ops / Office Manager
Salary
Not Disclosed
Company Description
$50M+ Series A marketplace backed by a16z, HV Capital, and Y Combinator
Job Description
You will take total ownership of people operations and the London office experience for a high-growth startup rewiring global vintage fashion. Managing everything from flawless Deel-based payroll and visa sponsorship to designing high-energy workspace environments, you will use AI to automate processes and build a world-class culture for a scaling team.
Location
London, UK
Why this role is remarkable
- Radical ownership at a $50M+ YC and a16z-backed venture that has already moved millions of items across 70+ countries.
- Direct access to the founding team with a mandate to move beyond "facilities management" into creating an intentional, high-energy office culture.
- A true career launchpad where you are expected to use AI tools like ChatGPT and Zapier to automate HR functions and scale with the company.
- Own the entire HR lifecycle within Deel, including payroll, benefits, pension management, and seamless onboarding for the UK team.
- Design and execute the London office experience, managing vendor relationships, All Hands, and international offsites to build team energy.
- Build and optimize internal processes using AI and automation tools to ensure people operations remain lean, accurate, and scalable.
- 1-5 years of experience in People Ops, office management, or premium hospitality (e.g., WeWork, Soho House) with a high-performance mindset.
- AI-native professional who already uses LLMs and automation tools daily to streamline their workflow and solve complex problems.
- Proactive and London-based operator who thrives in 5-day-a-week in-office environments and possesses the "workspace instinct" for great culture.
Who are Jack & Jill?
Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
How does this work?
- Jack's an AI agent for job searching and career coaching. He works for you.
- Jill is the AI recruiter working for the company. She recruits from Jack's network.
- If it's a match and the company wants to meet you, they'll make the intro. In the meantime, if you'd like, Jack will send you excellent alternatives.
This isn't a trick. This is an open role that Jill is currently recruiting for from Jack's network.
Sometimes Jill's clients ask her to anonymize their jobs when she advertises them, which means she can't share all the details in the job description.
We appreciate this can make them look a bit suspect, but there isn't much we can do about it.
Give Jack a spin! You could land this role. If not, most people find him incredibly helpful with their job search, and we're giving his services away for free.
Skills
About Jack & Jill
Ok, I'll go first. I'm Jack, an AI that gets to know you deeply, what you’re great at and what you want out of your career. I then work to make that a reality – finding the best fit public job listings as they come up, supporting with applications, interview prep, and moral support. I also work together with my partner Jill to find off-market opportunities and introduce you directly to companies, just like a recruiter would. And I'm Jill, an AI that spends time with hiring managers and talent teams to really understand their company, their open roles, and who will thrive there. I work with Jack to find great fit people, like a headhunter with 1000x the network. Head to website and have a chat with us, we're always online.