Information Manager - Business Intelligence, Information Management

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The Role

An exciting opportunity has arisen to join NHS Greater Glasgow & Clyde (GGC) Digital Directorate working within the Business Intelligence team with a particular focus on analysis, development and data modelling support of the operational, planning and performance monitoring requirements of the Access / Waiting Times team.

All roles will be assessed for sponsorship eligibility in line with current Home Office requirements. NHS Greater Glasgow and Clyde (NHSGGC) can only issue a Certificate of Sponsorship (CoS) where these are met.

Duration, Location, and Working Pattern:

• This is a full-time (36) permanent post
• This post will be based at Smithhills Street, Paisley
• These hours will be worked Monday - Thursday 0900 - 1700 and Friday 0900 to 15:30
  
  

Key Responsibilities

You will support the Heads of Function in the development and delivery of an area-wide Digital Strategy for NHS Greater Glasgow & Clyde. This includes contributing to the development, implementation and ongoing monitoring of policies and procedures, ensuring users are informed of both current and future digital and information developments.

Developing and maintaining an expert level of knowledge of NHSScotland and partner agency information requirements, acting as a specialist information resource for NHS GGC. You will provide strategic and operational support across the organisation on all information-related matters, ensuring alignment with national and local priorities.

You will lead the planning, implementation, delivery and evaluation of information services across NHS GGC, ensuring services are effective, responsive and continuously improved. You will ensure robust data quality processes are in place and monitored, supporting the delivery of reliable and accurate information, and you will ensure that all national and local reporting requirements are delivered within prescribed timescales.

Reviewing and influencing the development of information systems and datasets, working closely with key stakeholders to ensure that data captured reflects the needs of current initiatives and service users. You will engage and collaborate with internal and external stakeholders to ensure information services continue to support evolving organisational and service delivery requirements.

You will demonstrate significant experience in information management within a complex healthcare or public sector environment, with a strong understanding of NHSScotland data and reporting requirements. You will possess excellent analytical, communication and stakeholder engagement skills, and the ability to influence system and service development at both strategic and operational levels.

Knowledge, training, qualifications and/or experience required to do the job:

• Degree with a high numerical and statistical content
• Post Graduate Qualification in a relevant subject.
• Skills gained through a mixture of internal and external formal training.
• Significant demonstrable experience of Information Management in a Health Care environment
• Specialist knowledge of the organisation’s information requirements
• Significant demonstrable experience of managing staff and workloads
• Excellent communication skills are required to listen, present, advise and instruct analysis, procedures, and standards to a senior audience.
  
  

What We Offer

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies
  
  

Interested?

If you would like to find out more, we would love to hear from you.

For an informal discussion, please contact:Jonathan Todd -H ead of Information Management on

Details on how to contact the Recruitment Service and the Recruitment Process:

This post may close early due to the volume of response. Please submit your application form as soon as possible.

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• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.
  
  

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

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